Privacy Policy

1. Introduction

Welcome to grannydatingsite.co.uk (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and related services. By using this Site, you agree to the practices described in this policy.

We encourage you to read this policy carefully to understand your rights and our obligations regarding your data. This Privacy Policy applies to all users, whether you are just browsing or have created a dating profile. If you do not agree with this policy, please do not use our services.

Your privacy matters to us. If you have any questions or concerns, you can contact us at the details provided in the “Contact Us” section below.

2. Who We Are

grannydatingsite.co.uk is a UK-based online dating platform dedicated to helping mature singles connect in a safe, respectful, and enjoyable environment.

Our goal is to provide a welcoming space for older individuals to find companionship, romance, and meaningful connections. As part of this commitment, we place a strong emphasis on safeguarding your personal data and respecting your privacy choices.

For the purposes of data protection laws applicable in the UK and EU (such as the UK GDPR and Data Protection Act 2018), GrannyDatingSite is the "data controller" responsible for your personal information.

Contact Information:

Email: [email protected]

3. What Information We Collect

We collect different types of information to provide and improve our services. This includes:

Personal Information: such as your name, email address, date of birth, gender, and location when you create an account.
Profile Information: including photos, relationship preferences, interests, and personal descriptions you provide.
Communication Data: such as messages you send or receive through our platform.
Usage and Device Data: including IP address, browser type, device information, pages visited, and access times.
Cookies and Tracking Technologies: to personalize content, improve performance, and analyze traffic.

We only collect the information necessary to offer you a secure and meaningful user experience. Some information is optional and can be adjusted in your account settings.

4. How We Use Your Information

We use your personal data to:

Provide access to and maintain our dating platform
Personalize your experience and match you with compatible users
Communicate with you about your account or updates to the platform
Enforce our Terms of Service and protect user safety
Monitor and improve the effectiveness of our services
Comply with legal and regulatory requirements

We process your data only where we have a lawful basis to do so, such as your consent, the performance of a contract, or compliance with a legal obligation.

We do not sell your data to third parties. Your information is handled with respect and only used for purposes relevant to your use of grannydatingsite.co.uk.

5. Legal Bases for Processing Your Data

Under data protection laws (including the UK GDPR), we must have a valid reason to use your personal data. These legal bases include:

Consent: When you provide explicit permission for us to process your data (e.g., uploading a profile photo).
Contractual necessity: To provide the services you’ve signed up for, like account creation and user matching.
Legal obligation: To comply with applicable laws and regulations.
Legitimate interests: For purposes such as fraud prevention, service improvement, and user safety—where these interests are not overridden by your rights.

In cases where we rely on your consent, you can withdraw it at any time by contacting us or adjusting your profile settings.

6. Sharing Your Information

We only share your personal data when necessary and with trusted parties. Your privacy and safety are of utmost importance to us.

We may share your information with:

Other Users: When you create a profile, your chosen personal details (e.g. name, age, profile picture, interests) are visible to other members.
Service Providers: We may work with trusted third-party partners to host our website, analyze data, provide customer support, or send communications.
Legal Authorities: If required by law or legal process, we may share information with law enforcement or regulatory bodies.
Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

We never sell your personal information. All third-party partners are required to respect the security of your data and use it only for legitimate purposes.

7. How We Protect Your Information

We take data protection seriously and implement appropriate technical and organizational measures to secure your information against unauthorized access, loss, or misuse.

Security measures include:

Encryption of sensitive data during transmission (e.g., SSL technology)
Secure server environments and firewalls
Access controls and user authentication procedures
Regular monitoring for vulnerabilities and breaches

Despite our best efforts, no online service can guarantee absolute security. We encourage you to use strong, unique passwords and be cautious about the personal information you share in your profile or messages.

If we become aware of a data breach that affects your personal information, we will notify you and the relevant authorities as required by law.

8. How Long We Keep Your Information

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations.

Retention guidelines:

Active accounts: We retain your data as long as your account is active.
Deleted accounts: Upon account deletion, we will anonymize or securely erase your data within 30 days, unless we are required to keep it for legal or regulatory purposes.
Inactive accounts: If your account remains inactive for an extended period (e.g., 2 years), we may contact you before deletion or deactivation.

We may retain anonymized or aggregated data (which does not identify you) for statistical or analytical purposes.

9. Your Rights and Choices

You have rights under data protection laws regarding how we handle your personal information. These include:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Correction: You can update or correct inaccurate or incomplete data.
Right to Deletion ("Right to Be Forgotten"): You may request that we delete your data, subject to legal retention requirements.
Right to Restriction: You may ask us to limit how we use your data in certain circumstances.
Right to Object: You may object to processing based on our legitimate interests or direct marketing.
Right to Data Portability: You may request to receive your data in a commonly used format and transfer it to another provider.

To exercise any of these rights, contact us at [email protected]. We will respond within one month, as required by law.

10. Cookies Policy

Our website uses cookies and similar technologies to enhance your experience, personalize content, and analyze traffic. A cookie is a small text file stored on your device when you visit a website.

Types of cookies we use:

Essential cookies: Necessary for site functionality (e.g., login, security)
Performance cookies: Help us understand how visitors use the site
Functional cookies: Remember your preferences and settings
Marketing cookies: Used to display relevant ads and measure effectiveness

You can manage or disable cookies through your browser settings. However, disabling some cookies may affect the functionality of the site.

11. Third-Party Links

Our website may include links to third-party websites, plug-ins, or services (such as social media platforms or payment providers). Clicking on those links may allow third parties to collect or share data about you.

Please note:

We do not control these third-party websites and are not responsible for their privacy practices.
We encourage you to read the privacy policies of any third-party site you visit.
This Privacy Policy applies only to data collected through grannydatingsite.co.uk.

If you access third-party features or services through our site, your use is subject to their terms and conditions.

12. International Data Transfers

Although grannydatingsite.co.uk primarily serves users in the United Kingdom, your data may be transferred to and stored in countries outside the UK or European Economic Area (EEA), particularly if our service providers are located in other regions.

When transferring data internationally, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by the UK or EU
Data processing agreements with third-party vendors
Compliance with applicable data protection laws

By using our services, you consent to the transfer of your data to countries that may have different data protection rules than your own, provided that adequate protection is maintained.

13. Age Restrictions

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect or process personal data from individuals under the age of 18.

If we become aware that a user is underage, we will:

Remove their profile from the platform
Delete any associated personal information
Take steps to prevent future access

If you believe a minor has created an account on our site, please contact us immediately at [email protected] so we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes.

When we make changes, we will:

Update the “Last Updated” date at the top of the page
Notify you via email or through the platform (if applicable)

Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us using the details below:

GrannyDatingSite.co.uk Email: [email protected]

We aim to respond to all inquiries within 30 days. If you are not satisfied with our response, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).